Fielded reads incoming support email, drafts a reply in your voice, and only pings you for the ones that actually need a human. No support team required.
No credit card · 14-day trial · cancel in one click
"Refund for the wrong plan?"
"CSV export is missing a column"
"Can we talk about an enterprise plan?"
"Login link expired again"
Fielded doesn't pretend to be a whole support team — it just quietly clears the 80% of tickets that don't need a founder's judgment.
Every ticket gets tagged, prioritized, and matched to past conversations in under a second.
Trained on your last 100 replies, so drafts sound like you on a good day — not a script.
Refunds, angry tone, or a whiff of an enterprise deal — you set the tripwires, we watch for them.
One email: what got resolved, what's trending, and the three tickets worth reading yourself.
No migration, no import script — Fielded sits in front of the inbox you already use.
Forward support@ to Fielded, or connect Gmail/Helpscout in two clicks.
It reads your last 100 sent replies once, to learn your tone — nothing generic.
Review drafts for a week if you want. Most people turn on auto-send by day three.
Illustrative feedback written for this design sample — Fielded is a fictional product.
"I stopped opening my inbox on Saturdays. That's the whole review."
"It caught a refund complaint spiraling into a chargeback before I even saw it."
"The drafts sound enough like me that customers reply to 'me,' not a bot."
Flat monthly rate. No per-ticket fees, no seat count games.
One inbox, one founder.
Up to 5 people watching one inbox.
Only once you turn auto-send on for a given category. Everything starts in review-only mode.
Tone detection routes it straight to "needs you" — no draft, no delay, just a ping.
One-click export of every ticket and draft, any time. No lock-in.
Email and a shared inbox today; a Slack-based version is next on the roadmap.
Free for 14 days. See what it would have handled — then decide.